TELEASSISTANCE WITH AUGMENTED REALITY

TELEASSISTANCE WITH AUGMENTED REALITY

We can include in our remote assistance package also our augmented reality system. 
Today available for all the equipments manufactured by SACMI Imola.
Service hours: today during Italy office hours (soon to be extended to Far East office hours).

YOUR ADVANTAGES

  • Saving of costs related to the downtime of the equipment
  • Saving of costs related to SACMI technicians trip. 
  • Faster and safer troubleshooting of the equipment, also avoiding possible mistakes made by the operator 
  • Increased competence of your operator during troubleshooting
  • Overall higher efficiency of the plant, so higher productivity

Technical features

SACMI is able to provide remote technical assistance through the web. 
All SACMI machines equipped with our UBIQUITY device can be reached by our Tecnical Assistance. But we can include in our remote assistance package also our augmented reality system. 
By purchasing a the REMOTE ASSISTANCE – XMREALITY package the customer gets the possibility to reach a senior SACMI technician able to support the field operators in all the needed activities in real time, achieving a faster restoration of the production.
XMREALITY is a simple APP that can be installed in any device and used to connect different operators and also different customers plants. 

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Download the brochure


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